Here’s How To Fix Your Ethernet Cable Connected But No Internet

Here’s How To Fix Your Ethernet Cable Connected But No Internet

Last Updated on June 19, 2021 by Editor Futurescope

Plugged in an ethernet cable to your device but appears to have no internet connection? Well, you are not the only one in such trouble. A wired connection should always be easy and fast. Sometimes, that might not happen. 

But that should not keep you worried. Some outlined and successful methods will help you resolve internet access problems. One of the quick tests is to turn off the Wi-Fi.  Switching off Wi-Fi tests will help your connected device in establishing the primary cause of the problem. 


Another quick check is ensuring the ethernet cable connection is well connected on both ends. Try connecting your ethernet cable to other ports of the router. You can also try connecting your device with a new cable to see if the problem is fixed.

Meanwhile, the problem of ethernet connection but no internet access can be caused by many reasons. In this article, you will learn various ways of fixing connected ethernet cable but no internet problem.

How to fix Ethernet cable connected but no internet

 Method 1:Reboot your Wi-Fi Gadget

By turning off your Wi-Fi, you will get to know whether the Ethernet connection is working or not. Your device has both access to Wi-Fi and Ethernet connection, and when the internet connection is on, the PC will prioritise ethernet connection over Wi-Fi. If no internet connection is detected, you should consider checking the ethernet cable connection.

Methold 2: Ensure Ethernet connection is Enabled

In instances where you do not get internet access, consider checking whether the ethernet connection is disabled. Here is how you do it:

  1. Right click  <Wi-Fi Icon> in the taskbar
  2. Go to <Open Network and Internet Setting>
  3. Click on <Status option>
  4. Select  < Change adapter options>
  1. Under < Network connections> identify < Ethernet and Right click>
  2.   select <Enable option> from the pop-up menu.

Method 3: Check If other Devices can Connect to the Internet

Test if other devices have access to the internet using the same ethernet cable before troubleshooting your PC.

In case the optional device connects appropriately without any problem, the issue might be your device. Where the devices have joined and have no internet access, consider checking your network equipment. If the problem is not yet solved, try the following solution.

Method 4: Reset your network settings

Here is a reset procedure for Window Users.

  1. Press <Win+R> 
  2. On the pop up window Type <cmd> and Press < Ctrl+Shift+Enter> 
  1. Now enter the commands below

ipconfig /flushdns

ipconfig /renew

ipconfig /registerdns

  1. Close windows and Reboot your computer. After reboot, try whether the problem is resolved. If the issue is still unresolved, try out the following solutions.

Method 5: Check your DNS settings

A Domain Name System (DNS) allows you to access the web, and without it configured correctly, internet surfing would be a nightmare. By carrying out DNS check and setting, you are required to ensure your device obtains a valid IP address. 

Here are the correct steps on checking DNS on windows through a control panel network settings.

  1. Tap on <Start> and select <Control Panel> on the taskbar.
  2. Tap on <Network and Internet>
  3. Tap on <Network and Sharing Center>

You can follow a short process for the above steps by: 

  • Press <Win+R> 
  •  Type <ncpa.cpl> and tap <Enter>
  1. Right click on <Ethernet> and select <Properties>
  1. Select  <Internet Protocol Version 4(TCP/IPv4) and tap on <Properties>
  2. Ensure you have enabled <Obtain an IP automatically> and <Obtain DNS server address automatically> on Internet Protocol Version 4(TCP/IPv4) Properties window.
  1. Now check if the process fixed your ethernet connection problem. If not yet, proceed by following step 8
  2. Select < Use the following DNS server addresses>  and then set the server address to a public DNS server address ( / 8,8.4.4).
  1. Now click <Ok> and check whether the network connection is fixed or not. 

Method 6: Check and Update the Drivers

Faulty network drivers can cause your internet connection problem. Therefore you need to check for new updates manually or activate automatic updates. You can carry out the process by visiting the manufacturer’s website, check for the latest drivers updates. 

You will download the updates and run them on your device. On finishing the process, connect the ethernet cable and establish whether the problem is solved. Here are steps that will help you update ethernet easily. 

  1. Press <Window+X> on your keyboard to open the system menu
  2. Click on <Device Manager> option
  1. Under the Device Manager window, a list of drivers will appear.
  2. Go to <Network Adapters> and click on it to expand
  3. Select <Ethernet> driver 
  4. Right, Click ethernet to get the <Update Driver Software> option.
  1. On clicking the Update driver, a new window opens.
  2. Click on <Search automatically for updated driver softwares>

Your window device will begin searching for an updated ethernet driver. The latest update will replace the drivers once they are found.

After the update is entirely done, reboot your device. Now connect your ethernet cable after reboot and confirm if the problem is fixed. If not yet, follow the following method.

Method 7: Turn off Antivirus or firewall temporarily

Some internet connection problems can be interfered with by any antivirus software on your device. To establish the problem, consider disabling your antivirus software temporarily and confirming if the problem still exists. 

Method 8: Use Windows Troubleshooter

Your windows device has an inbuilt troubleshooter that can help you diagnose issues. Therefore, for you to troubleshoot connected ethernet but no internet problem, you can follow these steps:

  1. Press <Windows+I> to access settings.
  2. On Setting Window, Click on <Update & security> option
  1. On the left panel of the new window launched, click on <Troubleshoot>
  2. On the New options menu that appears,  click on the <Run the Troubleshooter> option.

If your window device has any issue related to ethernet, the troubleshoot will detect the problem and fix it. Connect the ethernet and check if the problem is solved. 


Most users have experienced the same problem. However, there is no perfect solution to fixing connected ethernet but no internet access issue. By following each of the listed solutions you will get your device running correctly with no more issues. 

If you tried each of the listed solutions and the problem still exists, contact your internet provider to identify if the problem is on their end.

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